Now accepting January 1 Cyber Insurance Renewals. See your timeline and price in 1 minute →
Simplify · Standardize · Automate · Innovate

Make technology a revenue driver, not a line item.

Cyber insurance readiness, MSP assessments, documented processes, practical AI and IT leadership for businesses with 10 to 500 employees. Real results, not more vendors.

Book a Strategy Call Find Your Starting Point
17 yearsrunning a successful technology business
30+ yearsof IT executive experience
10 to 500employees: the businesses we serve
1 weekto a working MVP on app builds
Start here

What do you need right now?

Pick the one that sounds most like you. Each one shows exactly what you get and your next step.

SimplifyMy Cyber Insurance Renewal is coming upCyber Insurance Renewal Readiness →SimplifyI'm not sure my MSP is deliveringMSP Assessment →StandardizeOur processes live in people's headsSOP & Incident Response Planning →AutomateMy team is buried in manual workAI & Automation →AutomateI need an app to fix a problem nowRapid App Development →InnovateI want to turn our expertise into a productSaaS Product Development →Innovate"It would be cool if we could..."Custom AI Solutions →LeadWe need IT leadership at the tableExecutive CIO Services →
Our services

Simplify. Standardize. Automate. Innovate.

Every engagement follows the same order. Get clear first, document second, then automate and build. That's how technology starts paying for itself.

01
Simplify

Know where you stand.

Before adding anything, get a clear picture of what you have, what you pay for and what your insurer expects.

Fixed fee · 21-day rush available

Cyber Insurance Renewal Readiness (CIRR)

Answer every question on your renewal with proof.

Carriers ask harder questions every year. A wrong "yes" can mean a denied claim. We make sure the controls behind your answers actually exist.

  • Line-by-line review of your carrier's security questionnaire
  • Verify MFA, backups, endpoint protection and access controls are in place
  • Find and close gaps before the underwriter does
  • Work with your current MSP, no forced vendor switch
  • Documentation your broker can submit with confidence
  • Lock in this year's price for 2027 and 2028 renewals

Who this is for

  • Firms whose contracts require active cyber coverage, including public work
  • Companies facing a longer, tougher questionnaire this year
  • Leaders signing renewal forms without knowing if the answers are true
Check My Renewal in 1 Minute

See your timeline and pricing in about a minute. Now accepting January 1 renewals. Prefer to talk?

MSP Assessment

Make sure you're getting what you pay for.

Mike has sat on both sides of the table: as an IT executive with a highly successful IT staffing firm, and for 15 years on the managed services side. He has reviewed thousands of MSPs. This assessment puts that experience to work for you.

  • Confirm you're receiving every service your agreement covers
  • Check that pricing and service levels are fair for what you get
  • Identify gaps in security, backup, support and coverage
  • A clear, written gap list to take to your MSP so they can fix it

Our role

This is not a pitch to replace your MSP. Most gaps get fixed with one clear, informed conversation with your provider. If a provider is truly falling short, you get an honest recommendation based on business need, and the decision stays with you. We don't step in as the replacement.

Who this is for

  • CEOs and CFOs paying an MSP every month without a clear view of the value
  • Companies approaching an MSP contract renewal
  • Leaders who want an independent second opinion
Get Your Price in 60 Seconds

Fixed price from $1,950. See what we review or talk to Mike.

02
Standardize

Document how it runs.

Turn tribal knowledge into written, repeatable process your team and your MSP can follow.

SOP & Incident Response Planning

Your operations, documented and ready for anyone to run.

We build the foundational standard operating procedures and incident response plan every organization needs. Your business runs on documented process instead of what lives in one person's head, so operations continue smoothly through turnover, extended absence or an unexpected crisis.

What we build

  • Onboarding & offboarding
  • Build sheets
  • Written Information Security Plan (WISP)
  • Incident response plan
  • Escalation chart
  • And more, based on your needs

Why it matters

Buyers pay more for businesses that run on repeatable process. Insurers expect a written incident response plan. And when a key person is suddenly unavailable, documented procedures let the next person step in and keep things moving.

  • Foundational SOPs for your core IT and operational processes
  • A written incident response plan with clear roles, contacts and escalation steps
  • Defined responsibilities and handoffs between your team and your MSP
  • Continuity built in, so a new hire or backup can pick up and run
  • Documentation that supports cyber insurance, audits and compliance reviews

Who this is for

  • MSPs preparing for a sale who want documented, repeatable operations that strengthen their valuation multiple
  • Companies without written procedures or an incident response plan
  • Organizations that want clearer communication and accountability with their MSP
  • Leaders who know too much of the business depends on one or two people
Start Your SOPs
03
Automate

Take the manual work off your team.

With clean, documented processes in place, automation sticks. We build the tools that remove the busywork.

AI & Automation

Put AI where it pays off.

AI agents and automations that take repetitive work off your team's plate.

  • Pinpoint the manual work eating your team's week
  • AI agents for intake, follow-up, quoting and customer questions
  • Automations that connect the tools you already use
  • Straight answers for leadership: what's real, what's hype, where to start

Who this is for

  • Teams buried in data entry and copy-paste work
  • Companies growing without adding headcount
Find Your Quick Wins

Rapid App Development

A working app in a week, not a quarter.

Custom apps built to solve one specific business problem right now.

  • Full cost up front, then a working MVP within one week of discovery
  • Online ordering, intake, scheduling, quoting and internal tools
  • Connects to Microsoft 365, QuickBooks, your website and CRM
  • You approve it before the balance is due

Who this is for

  • Businesses running on spreadsheets and email chains
  • Teams stuck waiting months on a dev backlog
Scope Your App
04
Innovate

Build what's next.

Use the time and clarity you get back to create new revenue and new ways of working.

SaaS Product Development

Turn what you know into recurring revenue.

From idea to a launched subscription product, scoped and priced before you commit. Built for owners and firms with a process or expertise other businesses would pay to use.

  • Product scoping that keeps version one lean and sellable
  • User accounts, subscription billing and dashboards built in
  • Architecture that scales from first customer to thousandth
  • Launch support and ongoing improvements

Who this is for

  • Owners with a process competitors would pay for
  • Service firms ready to productize their expertise
  • Companies with an internal tool others keep asking about
Talk Through Your Idea

Custom AI Solutions

Built for your "it would be cool if" moments.

Someone says "it would be cool if..." and everyone agrees, then nothing happens. We build it. Custom AI solutions that combine your tools and services into one simple workflow, compress hours of work into minutes and take the manual effort off your team.

  • Turn a rough idea into a working solution, fast
  • Combine separate tools, services and data into one simple workflow
  • Compress tasks that take hours down to minutes
  • Scoped and priced up front, before you commit

Who this is for

  • Leaders with a list of "someday" ideas that never get built
  • Teams losing hours stitching systems together by hand
Share Your Idea
★
Lead

Leadership across every step.

When you want someone owning the whole roadmap, not just one project.

Executive CIO Services

Your CIO. Not a consultant.

Technology leadership that answers to the business and carries every step above forward. We own the strategy, or we back up the IT leader you already have.

  • Full CIO ownership for companies without IT leadership
  • Strategic advisor and second set of eyes for your existing IT leader
  • A technology roadmap tied to revenue, growth and margin
  • IT risk, cybersecurity and compliance managed at the executive level
  • IT measured by business impact, not ticket counts
  • Get more out of your MSP instead of replacing them by default

Who this is for

  • Companies without a full-time CIO
  • CEOs and CFOs who want experienced IT leadership at the executive table
  • Organizations ready to make IT a business driver
  • Companies ready to get more from their existing MSP partnership
Talk About Leadership
Getting started

Three steps. No guesswork.

You know the scope and the full cost before you commit, and we can start right away.

  1. Pick your starting point

    Choose a service above, or just tell us what's going on and we'll point you to the right one.

  2. Take the next step

    Cyber renewal? Run the 1-minute renewal check. Anything else? Send the form or book a short call.

  3. Fixed scope, fixed price

    You get the full cost up front, sign off, and we get to work immediately.

Mike Sullivan, founder of Sullivan-Solutions LLC
Mike SullivanFounder & Principal, Sullivan-Solutions LLC
Why Sullivan-Solutions

Built by an operator, not a consultant.

Mike Sullivan brings IT executive experience and 17 years running a successful technology business. He is a system builder and entrepreneur who has turned companies around, built teams of 20+ from the ground up, and spent years inside the managed services world.

That background is why we work alongside your MSP instead of replacing them, and why every recommendation comes back to one question: does this make the business better?

Talk with Mike

Cyber Insurance Renewal on January 1?

See your timeline and pricing in about a minute. Anything else, book a call and leave with a clear next step.

Check My Renewal in 1 Minute Book a Call
Contact

Let's talk about what's slowing you down.

Tell us where you're stuck. We'll tell you straight whether we can help and what it will cost.

(339) 205-0856 info@sullivan-solutionsllc.com