Your processes live in people's heads. Get them written down.
We build the standard operating procedures and incident response plan your business needs, so operations continue through turnover, extended absence or an unexpected crisis.
Too much depends on one or two people.
- You don't have written procedures or an incident response plan
- Too much of the business depends on one or two people
- You want clearer communication and accountability with your MSP
- Your insurer expects a written incident response plan
- A new hire or backup couldn't pick up and run today
- You want your business to run on repeatable process
Your operations, documented and ready for anyone to run.
Buyers look closely at whether a business can run without its key people. Insurers expect a written incident response plan. And when a key person is suddenly unavailable, documented procedures let the next person step in.
- Onboarding and offboarding procedures
- Build sheets (how each computer and system gets set up)
- A Written Information Security Plan (WISP)
- An incident response plan with clear roles, contacts and escalation steps
- An escalation chart
- Defined responsibilities and handoffs between your team and your MSP
- Documentation that supports cyber insurance, audits and compliance reviews
What owners ask before they start.
Does this help with my Cyber Insurance Renewal?
Yes. Insurers expect a written incident response plan, and this documentation supports cyber insurance, audits and compliance reviews.
Does my MSP need to be involved?
It helps. We define responsibilities and handoffs between your team and your MSP, so everyone knows who does what.
What does it cost?
You get the scope and the full cost up front, before you commit.
Get it out of their heads.
Tell us what's undocumented today, and we'll tell you straight what it will take and what it will cost.
(339) 205-0856 msullivan@sullivan-solutionsllc.com